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I hadn’t been to the dentist in 3 years because I have severe dental anxiety. Dr. Chong and Kristin were extremely kind and supportive through the whole experience. I only needed a deep clean after my exam and my teeth look and feel so clean now. I’ll be coming back for sure. And my insurance covered the whole visit minus the protective fluoride which was only 19 dollars! Very happy with the results and the care. Thank you Dr. Chong and Krystin!
I'm so glad I found Tustin dental and they are right around the corner from me. The other places I've tried have wanted full payment before we even start. At this place they offered me a payment plan and to pay after the work was done. I'm very impressed with the professionalism and the service at this location. For the first time I'm willing to work on my tooth issues and prepare for the long term solution. Unfortunately that means preparing for dentures and/or partials. I've only been able to get one company to offer me a $1500 loan. I would need many more of those to be able to afford implants. I already have lots of pain when I eat and can't eat what I want anymore so that's just a pipe dream. And on top of all that I now have type 2 diabetes and I'm very underweight. So, bottom line is, I may as well just get a set of dentures so I can at least eat better and with less pain. I just didn't want to keep spending money on "bandaid fixes" when I could just get dentures and partials and be done with it. So I'm super happy with your office for my dental needs. Thanks to all of you for your help and support! It's truly appreciated!
This is a very well run dental office. I am duly impressed with their logistics, professionalism and knowledge. Excellent staff: Front office: Carol is so welcoming and helpful. I was looking for a dentist. Her mannerism on the phone gave me the confidence to select this office. Office: Spacious, airy office. Superb technology (in-mouth x-ray, panoramic x-ray, intraoral camera). Visit: Caitlin, the hygienist, is very skilled and has the softest touch/ technique. Exam: Dr. Trinh is simply awesome. Her explanation in layman terms helped me understand the issues. All my life I dread going to the dentist but now I WANT to go to this dental office.
This practice comes across warm and friendly in the beginning. But they soon created unnecessary treatments with excessive charges?! All the excess exams and treatments inflated the charges 4x with insurance. The bills /procedures they wanted to do on me is different from what I initially agreed to so they can charge much higher price. They did a deep cleaning for me at higher cost and when I visited a new dentist, was told I do not need deep cleaning at all - This practice should be avoided at all costs. It’s a total scam! 😡 - Updated March 09 2025. To the owner of the practice, is that why when I called your practice to ask for the transfer of dental images and x-ray, you promised to send but never did it. So I had to pay extra again for another round of x-rays at the next doctors? Because insurance only covers one set with a time frame? Avoid at ALL cost!
My experience was great. Upon arrival I was greeted, and everybody was friendly. The x-ray technician was also very compassionate as some of the placing of the x-ray thing inside the mouth can be very awkward and uncomfortable. Also had a good encounter with the hygienist. Overall, it was a great experience.