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Outstanding experience during the entire examination from beginning to the end. No long waiting and clearly took all the needed tests. Front office is well experienced and perfect eye glasses options. Definitely best place ever!..
I recently visited , and I couldn’t be more pleased with my experience. From the moment I walked in, the friendly and professional staff made me feel welcomed and at ease. Everyone in the office is always courteous and efficient, ensuring that my check-in process was smooth and quick. Dr. Unal is exceptional. She took the time to listen to my concerns and thoroughly explained the details of my eye examination. Her expertise and gentle approach made the entire experience comfortable and informative. It’s very clear that she genuinely cares about her patients’ well-being. The office itself is nice, clean, and equipped with the latest technology, which made me confident in the quality of care I was receiving. The staff’s attention to detail and their commitment to patient care are truly commendable. I highly recommend Dr. Unal and her wonderful team to anyone in need of eye care. They provide outstanding service and a warm, welcoming environment that makes you feel valued and cared for like a family member. Thank you, Dr. Unal and staff, for your excellent work!
I had an extremely disappointing experience! The store owner's arrogant attitude and lack of concern for patients' well-being were appalling. Despite my clear explanations of my vision issues, the prescription I received was inaccurate, only adding to my frustration. The owner seemed more interested in making a sale than genuinely helping me. Their dismissive demeanor and impatience made me feel disrespected and neglected. It's unacceptable for a healthcare professional to prioritize profits over people's health.
Dr. Unal is the eye doctor you’ve been looking for! For starters, her office is clean, easily accessible, and has state of the art equipment (i.e retinal scans). When it comes to her service, Dr. Unal is professional, prompt, attentive, and very knowledgeable. As someone who likes to ask questions, I am always delighted to receive thoughtful answers from her regarding short-term and long-term care. If you haven’t been to an eye doctor in a little while and live in Laguna Niguel or Laguna Hills, you should schedule a visit with Dr. Unal!
While visiting from out of state I lost a contact. I called this office on a Saturday morning of a holiday weekend. I was greeted with kindness and helpfulness, after a few calls to different providers who all but laughed. This staff was so accommodating and they were able to help me out in a pinch. I could not recommend this office enough. Thank you!