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First off, I can't say enough good things about how awesome Dr. Rodriguez is and her staff. Everyone is absolutely wonderful. My story begins with me eating corn chips and biting down too hard on an unexpectedly hard fried kernal of corn chips. The sharp pain was instantaneous. What came next was weeks of scheduling to see other local dentists that had emergency services available. Now, I don't know if you're like me but I'm on Medical and have CalOptima as my provider, anytime you see a dentist for an emergency appointment, even once they submit the request to the insurance for the procedure there's a 2-5 week window for the insurance to process the request. Now, in my situation I was dealing with a broken tooth and was in need of a root canal. 🤪😲 Long story short, it took me awhile to find Dr. Rodriguez, but once I did I knew the search was over. Her office is super easy to get to there in Lake Forest and once you do parking is also a breeze. Her office observed all current PPD Pandemic precautions. All staff are wearing proper PPD attire, temperature is checked by Pearl at the desk as you enter. Now what I really liked and gave me piece of mind was that each patient is seen in an individual room, with a chair, and wide screen TV with wonderful soft, calming music. The rooms have doors and you are completely separate from any other patients. It is really nice. I can attest to the fact that in some cases I personally experienced other dentists offices that were NO WHERE near this level of care when it comes to our current health situation and the Pandemic. Unfortunately, that is the case with CalOptima as we know many people can't afford top tier dentistry and it's difficult to find an office that will deliver that quality of service. Well, I'm here to say that Dr. Rodriguez's office delivers superior customer service as well as just plain straight caring. It did not feel like I went to have a root canal, no it felt like I went to a trusted family member who took time, effort, and care. TLC dare I say. 😊 I have heard a number of horror stories from friends who have experienced a root canal and they have had seriously painful procedures. But I can honestly say that not only did Dr. Rodriguez make sure that I was in no physical pain, she also took the time to talk and make sure that I was ok emotionally. That is to say she made sure I was relaxed and not having any anxieties about what was going to occur. She also was very kind to speak with me during the root canal to let me know at what point of the procedure she was at and how much longer I could expect to be in the chair. Seriously, I didn't think that I would ever find a Dentist of this caliber. I recommended Dr Rodriguez to my mom who is extremely particular about her dentist as she went to her last one over 25 years!! 😲 So a good Dentist is like family to us. 🤓 I was able to optimize my options and chose a beautiful zarconium crown which was cast by a 3rd party outside laboratory with exceptional quality. The Dr.and her staff successful put it in and I can report that I have had no other issues with my tooth since. No pain, the root canal procedure was painless, the fitting was easy, everything went smoothly and perfectly. So, to Dr Rodriguez and staff I say a HUGE hearty Thank You for making my first and hopefully only root canal a very easy and painless one. I am actually looking forward to my next appointment, which is a huge change in my usual feelings towards dentist appointments!! 🤓👍🙏♥️💕💓💯
South Ocean Dental is the best dentist the provide very professional and personal experience, they also do a great job with my cleanings. I feel cared for at this dentist and makes sure everything is well explained to me. Doctor Rodriguez makes the office feel like home, and always making sure I feel comfortable during my visit.
I have been desperately trying to find a caring dentist for years. And I have had night mare experiences each time. With non of them caring about me as a human being at all. I came across this dental office and felt like I found a diamond in the rough! A dentist who truly cares ! Dr.Rodriguez is the most caring and genuine person . The staff is just as amazing. They go out of there way to make sure you are comfortable. I highly recommend this dental office . I feel beyond grateful to have found them ! Thank you everyone at ocean dental for being so kind. I feel so blessed.
This place is HORRIBLE and I don't know how its rated 5 stars?!? It must be a lie!!! I had 2-3 procedures done and it was the WORST experience of my life!!! I almost had to be taken to the ER!! Dr. Rodriguez was extracting a tooth on me, she wasn't gentle at all!! I could feel everything, especially the needle she inserted to numb me!! She's not gentle at all! Her Receptionist, Samantha is so RUDE and unprofessional!! Again, don't go to this dentist office unless you want to feel beat up!! I was literally sick for 1 week after my visits here!!! PLEASE DON'T GO HERE!!!
As a case manager, i am responsible for connecting patients with dental services within the community. I send all of the patients that i work with to South Ocean Dental because they provide excellent services in a friendly environment. I have seen many of my patients return with beautiful smiles thanks to the Dr. Rodriguez. The receptionist Pearl is also very accommodating when arranging appointments.