Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
Our worker Vinnie was outstanding with his work and with his explanations. He was able to show us what was urgent and what could wait. He provided clear pictures of our A/C parts - and areas of concern. He did not try to pressure us into any expenses; and he was very professional in providing options. We were extremely pleased with him (and his work).
My neighbor and I both have the yearly maintenance program and are always pleased with the service. Raymond did our most recent maintenance, and he was very thorough, knowledgeable, and friendly!
In May 2023, we had our 5 ton AC replaced and all ducting upstairs replaced, we added 2 air returns, moved thermostats, installed a heat pump, added air supplies, added zoning upstairs, and installed a variable air handler. Jack designed the system, Martin got 2 stage operation working. We ended up with exactly what we wanted- at night you can't hear the AC go on and off. No rushing air, whisper quiet. The upstairs is exactly the same temperature throughout. Multiple air returns ensure the system is super quiet. And having used it over a hot summer, it is incredibly efficient. Only occupied rooms are conditioned. They finished within a week by putting many guys on the job, all of which were careful and knowledgable. The inverter outside is really quiet as well. We have had 2 prior homes zoned- these guys are a class act.
My technician Zach is very friendly and happy to answer questions. He completed the work in a timely manner and I would recommend him to future customers of your firm. This is only a 4 star review because your company needs to hire more technicians. My first appointment was made 2 months in advance and I’m a club member, but it was rescheduled after I waited three hours ( I had to call you! ) because the others jobs took too long. I rescheduled and Zach handled everything.
Your tech Shawn out of Lake Forest serviced our system under contract this week. He showed up on time was polite and knowledgeable... checked both the attic and outdoor systems had a couple recommendations. A very positive experience.