Thank you Nick and the Servpro Mission Viejo crew.
They did an excellent job remediating the nasty results of a "brown water" long-term toilet seal leak from the upstairs toilet throughout the subfloor and down into the ceiling of the downstairs bathroom.
The whole crew was great. Clean, courteous, efficient.... I only have good things to say about the entire clean-up and subsequent repair. Very responsive to any questions, and explained every step of the process. Nick was always quick to respond to texts and calls and was very pleasant to work with.
The crew actually went above and beyond in small ways that made a big impression. Fixed a towel rack, spackled and patched a section of cat-damaged wall in the bathroom, cleaned up and painted a rusting vent... none of which was even part of the damage from the leak! But they were all things that left both bathrooms looking completely re-finished. Better than they looked even before the damage.
Thanks Servpro Mission Viejo, job very well done!
Jane Kim
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September 06, 2026
Will add more detail later. Thank you to Nick and his crew for their professionalism, expertise, and honesty. We've had 2 horrible experiences with two other remediators (Jazz and Jay Restoration and Service First): avoid them at all cost! I wish we had gone with Servpro of Mission Viejo from the beginning. The bright side is that having experienced the incompetence of Jazz and Jay and Service First, the contrast between them and Servpro of Mission Viejo is night and day. Highly recommend and five stars.
Frank Sulak
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June 04, 2026
After experiencing a water leak, Servpro did repairs & remodeling. Every employee was knowledgeable, courteous & proficient.
Pat Mcdole
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May 14, 2026
ARS of Raleigh employees the most professional, kind, understanding Sales, installation, and after sales care teams I have EVER had the profound pleasure of working with. They TRULY invited me to become a member of their family!!! I will NEVER use or recommend ANY other company for Air Conditioning Sales, Installation, or Support again
Leah Porth
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January 09, 2023
I had the best experience with this company. When my house was flooded they showed up so fast and got right to work. They re-did my entire downstairs. From flooring, to painting. Putting in a brand new kitchen and bathroom. Every person that came through our home was kind, respectful and super helpful. They even sent a really nice woman named Tina to clean my house when the work was complete!! BIG SHOUT OUT TO THE OWNER NICK..YOU ARE AWESOME!! This company made a very traumatic experience less painful. For this I am forever grateful.
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Thank you Nick and the Servpro Mission Viejo crew. They did an excellent job remediating the nasty results of a "brown water" long-term toilet seal leak from the upstairs toilet throughout the subfloor and down into the ceiling of the downstairs bathroom. The whole crew was great. Clean, courteous, efficient.... I only have good things to say about the entire clean-up and subsequent repair. Very responsive to any questions, and explained every step of the process. Nick was always quick to respond to texts and calls and was very pleasant to work with. The crew actually went above and beyond in small ways that made a big impression. Fixed a towel rack, spackled and patched a section of cat-damaged wall in the bathroom, cleaned up and painted a rusting vent... none of which was even part of the damage from the leak! But they were all things that left both bathrooms looking completely re-finished. Better than they looked even before the damage. Thanks Servpro Mission Viejo, job very well done!
Will add more detail later. Thank you to Nick and his crew for their professionalism, expertise, and honesty. We've had 2 horrible experiences with two other remediators (Jazz and Jay Restoration and Service First): avoid them at all cost! I wish we had gone with Servpro of Mission Viejo from the beginning. The bright side is that having experienced the incompetence of Jazz and Jay and Service First, the contrast between them and Servpro of Mission Viejo is night and day. Highly recommend and five stars.
After experiencing a water leak, Servpro did repairs & remodeling. Every employee was knowledgeable, courteous & proficient.
ARS of Raleigh employees the most professional, kind, understanding Sales, installation, and after sales care teams I have EVER had the profound pleasure of working with. They TRULY invited me to become a member of their family!!! I will NEVER use or recommend ANY other company for Air Conditioning Sales, Installation, or Support again
I had the best experience with this company. When my house was flooded they showed up so fast and got right to work. They re-did my entire downstairs. From flooring, to painting. Putting in a brand new kitchen and bathroom. Every person that came through our home was kind, respectful and super helpful. They even sent a really nice woman named Tina to clean my house when the work was complete!! BIG SHOUT OUT TO THE OWNER NICK..YOU ARE AWESOME!! This company made a very traumatic experience less painful. For this I am forever grateful.