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I grew up loving this franchise. But pizza is suposed up be affordable and this place is not. Perhaps for dine in, I can see charging $30 for a pizza, but we ordered 2 pies and a small salad and it was over $70 delivered. I know expenses have gone up, but that's kind of a lot.
No, I called to order pizza for me and my family. Not only did the woman on the phone not hear the first time that I ordered she made me re-say everything that I just said again with a very discerning tone. She was very distracted didn’t pay attention to what I was saying and then at the end of all things when it got to the total and she told me my order for a extra large pizza and 12 chicken wings with $60 . She then said honey I can’t help you and hung up the phone.
I was HUNG UP ON when about to make payment. This experience was really crazy. The woman helping us asked for our card number and we weren’t even done ordering. Then she asked for it again and we asked what the total is- she said $60, then she said “honey I can’t help you”- and she HUNG UP on us suddenly when we were about to give our card number to pay for our delivery/order! My family and I just looked at each other with our jaws dropped — we couldn’t believe it. I called back and asked to speak to a manager- she said she was the manager- I asked why she hung up when we were about to pay you $60 for the order- she said verbatim “it was $60.60 and I hung up because I had 10 other customers in front of me”. I cannot make this up- do not order here. That makes no sense at all. We called another location and ordered delivery at another Round Table in Dana Point.
We absolutely love the atmosphere and the pizza was absolutely amazing. Was ordered online and picked up was super hot and they even made it into a heart shape for us. The lady that works here is absolutely the sweetest and manages the establishment very well.
The older lady was so so rude she kept yelling and i believe she was training a new employee and the way she was yelling at him is not okay!! I also don't understand why she isn't wearing proper work shoes!!! she's in sandal's in the kitchen!! i placed my order online and i still had to wait to for my pizza!! never going back again!!