My new patient experience at Old Town Tustin Eyecare was Excellent to say the least. The Staff was very courteous and helpful the entire visit. The examining equipment was state of the art and there were more tests and photographs on and of my eyes than any other Optometrist I had ever been to. I was really impressed by their thoroughness during the whole visit. Dr. Sarah Onaga was my examining Optometrist and she was fantastic. She is very personable and you can tell she really loves helping her patients. She is very positive and very attentive to detail. Being in the health profession myself, I can really appreciate someone who cares and who keeps up on all the latest developments. She was very patient and performed a very professional exam. She shared photographs of my eyes which I have never been offered to see anywhere else. I have total confidence in her and her office. They are the best!!!!
Dan W.
-
January 04, 2025
Great doctors, especially Dr. O, but the overall service experience is horribly marred by their terrible admins/receptionists. I drive from San Diego to visit here even 4 years after moving, a testament to the medical professionals, but the front desk has failed to make 1 of 2 of my kids appointments TWICE after confirming they had made both. They constantly fail to tell me anything is wrong until we've arrived, an hour plus drive on a Saturday, totally wasting my time. I'd like to keep coming here but I don't feel respected or appreciated as a customer even though I do as a patient. Having driven the long drive twice and been told "sorry" with no further explanation or solution, I think I am finally done wasting my valuable time.
Mimi Tran
-
March 29, 2024
I’ve been with Dr.Brown since 2015 after moving back to Orange County and I love coming here. The staff are amazing very attentive professional and my eyes are medically necessary so they were able to help me get my contacts covered. They have a fantastic selection of glasses and it’s always a treat to be in the old town Tustin area. Parking is a breeze and you can grab a treat afterwards. Highly recommend their office if you’re looking for a new optometrist.
Sandy McGraw
-
January 27, 2023
They were so amazing! I was able to get an appointment in a reasonable time frame. All the staff were so friendly and listened to my concerns. Darell was especially helpful. I have really bad light sensitivity so he walked me through my options to get axon optics lens with my prescription. Dr. Coloma was also so friendly and knowledgeable. I was able to use my insurance too for a new pair of normal glasses and I love the frames. The pair I got with axon optics have already been SO helpful and I've only had them for a week. Darell was right, they aren't a miracle cure but I've definitely had less headaches. Definitely recommend them to anyone looking for a friendly, professional, and knowledgeable optometrist.
Stanley Shook
-
February 27, 2020
Fantastic experience! This is a very professional group. The office staff is very courteous, knowledgeable and helpful, they don't miss a beat with scheduling, notifications or insurance. Dr. Brown (Susan) was excellent. She was extremely patient with my very detailed descriptions of my eyes and vision status, and my special needs for my computer work station set up.
Their frames shop is top notch and has a great variety of styles.
Our Address
190 El Camino Real, Tustin, CA 92780, USA
Claim Listing: Old Town Tustin Eyecare
Please Login or Register an Account to Claim Listing
My new patient experience at Old Town Tustin Eyecare was Excellent to say the least. The Staff was very courteous and helpful the entire visit. The examining equipment was state of the art and there were more tests and photographs on and of my eyes than any other Optometrist I had ever been to. I was really impressed by their thoroughness during the whole visit. Dr. Sarah Onaga was my examining Optometrist and she was fantastic. She is very personable and you can tell she really loves helping her patients. She is very positive and very attentive to detail. Being in the health profession myself, I can really appreciate someone who cares and who keeps up on all the latest developments. She was very patient and performed a very professional exam. She shared photographs of my eyes which I have never been offered to see anywhere else. I have total confidence in her and her office. They are the best!!!!
Great doctors, especially Dr. O, but the overall service experience is horribly marred by their terrible admins/receptionists. I drive from San Diego to visit here even 4 years after moving, a testament to the medical professionals, but the front desk has failed to make 1 of 2 of my kids appointments TWICE after confirming they had made both. They constantly fail to tell me anything is wrong until we've arrived, an hour plus drive on a Saturday, totally wasting my time. I'd like to keep coming here but I don't feel respected or appreciated as a customer even though I do as a patient. Having driven the long drive twice and been told "sorry" with no further explanation or solution, I think I am finally done wasting my valuable time.
I’ve been with Dr.Brown since 2015 after moving back to Orange County and I love coming here. The staff are amazing very attentive professional and my eyes are medically necessary so they were able to help me get my contacts covered. They have a fantastic selection of glasses and it’s always a treat to be in the old town Tustin area. Parking is a breeze and you can grab a treat afterwards. Highly recommend their office if you’re looking for a new optometrist.
They were so amazing! I was able to get an appointment in a reasonable time frame. All the staff were so friendly and listened to my concerns. Darell was especially helpful. I have really bad light sensitivity so he walked me through my options to get axon optics lens with my prescription. Dr. Coloma was also so friendly and knowledgeable. I was able to use my insurance too for a new pair of normal glasses and I love the frames. The pair I got with axon optics have already been SO helpful and I've only had them for a week. Darell was right, they aren't a miracle cure but I've definitely had less headaches. Definitely recommend them to anyone looking for a friendly, professional, and knowledgeable optometrist.
Fantastic experience! This is a very professional group. The office staff is very courteous, knowledgeable and helpful, they don't miss a beat with scheduling, notifications or insurance. Dr. Brown (Susan) was excellent. She was extremely patient with my very detailed descriptions of my eyes and vision status, and my special needs for my computer work station set up. Their frames shop is top notch and has a great variety of styles.