About Old Town Tustin Eyecare
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
Great doctors, especially Dr. O, but the overall service experience is horribly marred by their terrible admins/receptionists. I drive from San Diego to visit here even 4 years after moving, a testament to the medical professionals, but the front desk has failed to make 1 of 2 of my kids appointments TWICE after confirming they had made both. They constantly fail to tell me anything is wrong until we've arrived, an hour plus drive on a Saturday, totally wasting my time. I'd like to keep coming here but I don't feel respected or appreciated as a customer even though I do as a patient. Having driven the long drive twice and been told "sorry" with no further explanation or solution, I think I am finally done wasting my valuable time.
I’ve been with Dr.Brown since 2015 after moving back to Orange County and I love coming here. The staff are amazing very attentive professional and my eyes are medically necessary so they were able to help me get my contacts covered. They have a fantastic selection of glasses and it’s always a treat to be in the old town Tustin area. Parking is a breeze and you can grab a treat afterwards. Highly recommend their office if you’re looking for a new optometrist.
They were so amazing! I was able to get an appointment in a reasonable time frame. All the staff were so friendly and listened to my concerns. Darell was especially helpful. I have really bad light sensitivity so he walked me through my options to get axon optics lens with my prescription. Dr. Coloma was also so friendly and knowledgeable. I was able to use my insurance too for a new pair of normal glasses and I love the frames. The pair I got with axon optics have already been SO helpful and I've only had them for a week. Darell was right, they aren't a miracle cure but I've definitely had less headaches. Definitely recommend them to anyone looking for a friendly, professional, and knowledgeable optometrist.
Fantastic experience! This is a very professional group. The office staff is very courteous, knowledgeable and helpful, they don't miss a beat with scheduling, notifications or insurance. Dr. Brown (Susan) was excellent. She was extremely patient with my very detailed descriptions of my eyes and vision status, and my special needs for my computer work station set up. Their frames shop is top notch and has a great variety of styles.
I went here for about close to 7 years in my time in OC and the people here are all amazing! The staff & doctors are incredibly kind and helpful, whether it's eye tests, paperwork, or finding the best lenses for your prescription. It's one of my favorite experiences at an optometrist!