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Love my optometrist!!! Very thorough, personable, very knowledgeable, and friendly. Makes me feel at ease and visits are always pleasant. Love the staff. Been a patient for many years. Love Dr. Nakasone but he’s now retired and hopefully living his best life. Tessie Rios.
I went to the Tustin office and as it was my first time trying contact lenses, I was super worried. However, the Dr. did an excellent job ensuring everything went smoothl. The assistant provided the training emsuring I would be able to do it on my own when I get home. They let me do trial for 30 days so if I dont like to lenses, I can come back and try another one!
First time patient and everything was great. Dr. Justine was very informative and relieved my concerns about a variety of eye issues. I would highly recommend this office. I have no vision insurance and felt the cost was reasonable.
I've been coming to this optometry establishment for years, and have always had nothing short of a positive experience. They are now under new management, but the service provided is still exceptional. I booked my annual eye exam, and was going in feeling comfortable. On our call, Jody had asked me to make sure to bring my mask and to fill out some paperwork via email prior to my appointment, to reduce contact and time spent in the office. Upon arrival, I was asked to call the front desk to assure that I would be socially-distanced and everything was cleaned before entering. Once entered, Jody took my temperature and then walked me through some eye tests. She made sure to wipe all of the equipment down before use, which was very assuring. I then walked into my exam, and there was a sign on the chair before sitting down stating that it had been cleaned. I had an eye exam with Dr. Hsieh, and was extremely happy with her professionalism and knowledge. We ended up trying out some new contacts! James checked the schedule and had me book a 1-week follow-up appointment to make sure that they were to my satisfaction before ordering them. I came back a week later with no problems, and ended up purchasing a year supply of contacts (which were shipped to my house promptly - in less than a week). Overall, they are one business that is following COVID guidelines well, and I will continue to give them my service!
Incredibly clean and well run office! Dr. Hseih spent all the time I needed and explained everything thoroughly to me since it was my first time needing BVD glasses. The rest of the office is also wonderful and really helpful!