About North Tustin Avenue Optometric Center
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I've been suffering from frequent headaches. Went to a migraine doctor and tried medication and it didn't really help. Went to Dr. Hsieh for my annual eye exam and brought up the headaches. She recommended some changes to my contact lenses, we tried it out, and ZERO headaches during the trial period. I just ordered these new lenses and I am so happy that I don't have to contend with frequent headaches anymore. Thank you for all your help, Dr. Hsieh and team! So so grateful!
I've been coming to this optometry establishment for years, and have always had nothing short of a positive experience. They are now under new management, but the service provided is still exceptional. I booked my annual eye exam, and was going in feeling comfortable. On our call, Jody had asked me to make sure to bring my mask and to fill out some paperwork via email prior to my appointment, to reduce contact and time spent in the office. Upon arrival, I was asked to call the front desk to assure that I would be socially-distanced and everything was cleaned before entering. Once entered, Jody took my temperature and then walked me through some eye tests. She made sure to wipe all of the equipment down before use, which was very assuring. I then walked into my exam, and there was a sign on the chair before sitting down stating that it had been cleaned. I had an eye exam with Dr. Hsieh, and was extremely happy with her professionalism and knowledge. We ended up trying out some new contacts! James checked the schedule and had me book a 1-week follow-up appointment to make sure that they were to my satisfaction before ordering them. I came back a week later with no problems, and ended up purchasing a year supply of contacts (which were shipped to my house promptly - in less than a week). Overall, they are one business that is following COVID guidelines well, and I will continue to give them my service!
Great place with an amazing staff! Everyone was professional, friendly, and super helpful. Highly recommend for quality eye care!
This is literally your “Friendly Neighborhood Optometrist. “ From the minute you walk in they treat you like family. Greeting you by your name. The front staff is very warm and friendly. They answer all questions and make sure you feel welcome. The technician you see before the doctor is very knowledgeable and explains every step of the way. Using the latest technology. The doctor is very personable and patient. Answering all my questions and giving advice on practical eyewear not ones with features you don’t need. Which leads me to choosing my glasses. One of the reasons we keep returning is they don’t try to sell you expensive glasses or lenses. They have a great selection and even showed me frames that would be fully covered by insurance. I can go on but all I can say is that it’s the feeling of family more than anything else that brings me back. Thank you!
Very professional and pleasant staff, especially Jodie & Jacob. Dr Justine Hsieh is the best! Very knowledgeable and informative. Been coming to this office for years, and I'm always impressed by the professionalism and friendliness I experience.
I've been suffering from frequent headaches. Went to a migraine doctor and tried medication and it didn't really help. Went to Dr. Hsieh for my annual eye exam and brought up the headaches. She recommended some changes to my contact lenses, we tried it out, and ZERO headaches during the trial period. I just ordered these new lenses and I am so happy that I don't have to contend with frequent headaches anymore. Thank you for all your help, Dr. Hsieh and team! So so grateful!
I've been coming to this optometry establishment for years, and have always had nothing short of a positive experience. They are now under new management, but the service provided is still exceptional. I booked my annual eye exam, and was going in feeling comfortable. On our call, Jody had asked me to make sure to bring my mask and to fill out some paperwork via email prior to my appointment, to reduce contact and time spent in the office. Upon arrival, I was asked to call the front desk to assure that I would be socially-distanced and everything was cleaned before entering. Once entered, Jody took my temperature and then walked me through some eye tests. She made sure to wipe all of the equipment down before use, which was very assuring. I then walked into my exam, and there was a sign on the chair before sitting down stating that it had been cleaned. I had an eye exam with Dr. Hsieh, and was extremely happy with her professionalism and knowledge. We ended up trying out some new contacts! James checked the schedule and had me book a 1-week follow-up appointment to make sure that they were to my satisfaction before ordering them. I came back a week later with no problems, and ended up purchasing a year supply of contacts (which were shipped to my house promptly - in less than a week). Overall, they are one business that is following COVID guidelines well, and I will continue to give them my service!
Great place with an amazing staff! Everyone was professional, friendly, and super helpful. Highly recommend for quality eye care!
This is literally your “Friendly Neighborhood Optometrist. “ From the minute you walk in they treat you like family. Greeting you by your name. The front staff is very warm and friendly. They answer all questions and make sure you feel welcome. The technician you see before the doctor is very knowledgeable and explains every step of the way. Using the latest technology. The doctor is very personable and patient. Answering all my questions and giving advice on practical eyewear not ones with features you don’t need. Which leads me to choosing my glasses. One of the reasons we keep returning is they don’t try to sell you expensive glasses or lenses. They have a great selection and even showed me frames that would be fully covered by insurance. I can go on but all I can say is that it’s the feeling of family more than anything else that brings me back. Thank you!
Very professional and pleasant staff, especially Jodie & Jacob. Dr Justine Hsieh is the best! Very knowledgeable and informative. Been coming to this office for years, and I'm always impressed by the professionalism and friendliness I experience.
I've been suffering from frequent headaches. Went to a migraine doctor and tried medication and it didn't really help. Went to Dr. Hsieh for my annual eye exam and brought up the headaches. She recommended some changes to my contact lenses, we tried it out, and ZERO headaches during the trial period. I just ordered these new lenses and I am so happy that I don't have to contend with frequent headaches anymore. Thank you for all your help, Dr. Hsieh and team! So so grateful!