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Very unfriendly and rude Dr I visited Dr L Daoud clinic at Costco Laguna Niguel on 7-22-2025 after an appointment, her assistant dr Kim received me she proscribed distance glasses and upgrade the level of my reading glasses, distance one didn’t help me at all kept same issue, I went back and insisted to see dr Daoud who they finally gave me good appointment and saw her today, she didn’t make full exam only distance vision exam and she said grade of glasses must be higher, every-time I tried asking a question she was unfriendly and showed rude and careless, I really didn’t like the way she attended me and the way she treated me as a patient they made mistake with ! I will never recommend her to anyone and never ever go back to her….
Dr. Daoud was fantastic! She exceeded my expectations. I've had previous eye exams at Costco and walked away dissatisfied. Dr. Daoud listened to my concerns and offered several solutions. I would recommend her highly.
I had a contact eye exam by Dr. Lydia Daoud and the visit was efficient and she was very thorough. She really try’s to understand how the contacts or glasses are going to fit into your lifestyle and then suggests options to help you!! So make an appointment and you’ll see, pun intended
Unfortunately this office from the front desk to the doctors is very unprofessional and rude. There is no feeling of being welcome here at all-no smiles, no thank yous.Dr. Daoud does not have the patience to answer questions. I have never been to an office where the doctor rolls her eyes and makes you feel like an inconvenience. When I tried to explain the issues Ive been having with my vision she did not want to take the time to listen. She was not approachable and was annoyed that I asked questions. She made me feel uncomfortable. After two appointments and still not being able to see correctly, I am not going to go back. I went to the same optometrist (who retired) for 10 years always had such a warm welcoming experience and never had any issues. No one deserves to be treated this way!
I’ve been going to Dr. Doud for years! Professional, friendly, convenient, and super easy booking service through Booksy! Equipment is new and stay at the art! Highly recommend!