Laguna Niguel Chevron

30072 Crown Valley Pkwy, Laguna Niguel, CA 92677, USA

About Laguna Niguel Chevron

3.8 / 5

from reviews

    Shepard Bentley
    -
    August 25, 2024

    The smog check team is highly professional, fast and efficient! Although I have not been required to have a smog check in ages, I got it done with zero delays or any surprises. Polite and friendly staff!

    Ben Pitts
    -
    January 19, 2024

    Great place with friendly staff. They are honest and have told me multiple times my car didn't need repairs I was expecting, or a cheaper options are available. Super easy drop off and pickup with the 24 hr gas station attached. You can come literally anytime to drop or pick up your car.

    Magical
    -
    July 24, 2024

    Very rude service, absolutely condescending jerks, both in person and on the phone. Also, to the guy taking phone calls -- it's your JOB to deal with people on the phone, don't act like you're king of the universe because a layman has to ask you questions. JERKS! Avoid!!

    Gz
    -
    November 11, 2023

    I have put on 2 reviews in my 30 plus years in Laguna Niguel and I find this worthy of one . I am a senior driving a 2010 Lexus sedan . My battery light comes on and I drop by Chevron and speak to Alan Hood service manager He’s worked on my car for simple things without any incidence maybe 3x . He uses a diagnostic computer and says see the screen you need a new battery . I say how much he says $6000 plus labor and I said not worth it and he solicits me and says I will offer you $2000 for the car right now . So I guess and this is just a guess, but in his mind, he put a value on my car. I said no and left . I didn’t know there’s an aftermarket for batteries of hybrids. I got one with a lifetime warranty for $2500 . I call Alan and tell him and he says we can’t sell you that because we can’t warranty it. So I guess he would just get one and buy my car for $2000 and sell it for $12-$14,000 . In my disgust with this reprehensible behavior to churn me out of my car so he can capitalize I get in touch with Mike maybe the owner he wouldn’t say when I asked but says I have worked with Alan for 30 years so I guess that excuses him because He never apologized for the mistreatment . Be very leery if you take your car to that station for anything. I know I won’t ever again

    David Daukas
    -
    June 16, 2024

    Have used the mechanic shop here several times. They use absolutely the cheapest low quality parts possible for repairs but charge near-dealer prices so beware.

    Laguna Niguel Chevron

    Our Address

    30072 Crown Valley Pkwy, Laguna Niguel, CA 92677, USA

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