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Been a customer for many years and always done a great job here. Usually meet a friend for catch-up weekly, so this time we switched location from Starbucks to LN car wash - kill two birds for one stone. Grabbed a snack & drink, and relaxed at their comfy outdoor seated area. Big shoutout to Supervisor Valentin, I expressed a little dissatisfaction with indoor wiping on Thurs, and he’s the kindest and best problem solver- owners, pay him more and promote him further ( just sayin) -he’s great!
This is my third time here and I must say the experiences have only gotten better. The gentleman at the front does a great job at selling their services so be mindful lol. The real stars are the workers/detailers. They’re all very easy to talk too and willing to address anything missed but the main reason this place deserves 5 stars, is their service manager Valentine. He is attentive, and isn’t afraid to get out there with his men and get dirty himself. From the conversations I’ve had with him, he is honest and upfront. He tells you what you vehicle needs and doesn’t try to up sell you. As a customer, there really isn’t anything more I could ask for. If you need a good wash at a decent price, I recommend this place 10 out of 10. I got the $45.99 Ceramic wash and I am very happy with everything. My car looks new again.
As a long time client, I feel like LNCW has begun to take advantage of its customers with offers of $150 details for clients who arrive for a simple car wash. While it is appreciated to learn about wash upgrades, after the 2nd or 3rd time saying 'just a wash today', the attendant finally complied (without acknowledging), but still trying to offer discounts for their overpriced services. When it comes to the actual car wash, our experience was subpar at best, and whether you choose the $27/$37/$45 option, you're getting the same basic wash with maybe a few extra squirts of Armor All for each level. In the end, after selecting the $45 wash, the car was still not cleaned very well and many obviously untouched areas were present on the exterior. The interior was only quickly wiped down. Disappointed.
Emilio & Valentín always provide the best customer service. I love the way they clean all the vehicles, I’ve brought in. From oversize trucks to small vehicles. Always fast & efficient. Love that I can get cash back from an Amex to tip their hard work. You guys are the best! Thank you! 🙏
I have been a weekly customer for over a year now and LNCW is by far one of the best car wash service in the area! It’s very rare to find such a friendly and courteous staff members. My car has never come out this clean anywhere else. And the vacuums literally suck the carpets off the floor for exceptionally clean interiors. Thanks to the manger Emilio, my car feels and looks brand new!