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I’ve been coming here every other week or so for a year now and am very happy with the services I’ve received. Most other washes in the area use machines that scratch up your paint, here you get a true hand wash and dry. The Costco Laguna Niguel on Cabot by the 5 sells a voucher for 2 Ultra Washes for $44, it’s an unbeatable deal. The facilities are nice, and on weekends you may have to spend 30-60 minutes there so it’s nice they provide ample shades seating outside.
This will be my first and last time using this car wash. I asked that the interior be nicely cleaned. They recommended the interior detailing, which is 300 dollars. This was a bit much to me. So the attendant says 130 dollars, that they will clean it nice. When they are done, there is still hair and dust all over the floor. The sunblock stain on the seat is not touched. I spoke to the manager Emilio, who defiantly says that this is what I paid for - just vacuuming and wiping on the inside. If I paid 20 or 30 dollars or even 60 dollars I would not complain. But for 130 and still see hair and dust all over the place and the chairs with crumbs all over. The worst part is them telling me that I got what I paid for. Wow.
Ruined the whole paint on our car. Just rubbed the dirt all over it and the car was still completely dirty after
Not great. They do okay, but they are not thorough. It seems like I always have to have them redo things they missed the first time around... Things that seem fairly obvious. Like coffee spills.
Literally the best car wash in town. Graviel, Valentino and Gabe were beyond excellent. I will not take my trucks anywhere else and definitely recommending friends, families and clients to Lagune Niguel Carwash! Thank you team!!!!