Dentist Andrew Shi made a professional mistake and he agreed to refund $1,900. Then he changed his mind and I had to take him to Small Claims Court to get back my money.
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.