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I have been a Gold Coast Dental patient for about 2 years now. This was the first time I had been to the Tustin location and I have now made this my permanent location. My crown dislodged on Thursday and Fernando was able to get me in the next day. Through the appointment Fernando was great in explaining the financial side of it and helping me through insurance. Mari & Dr Hemeda were amazing throughout the entire procedure. I’ve never had a dentist stop and actually explain all the options and pros and cons, it made me feel a lot better about everything. Coming from a childhood where I was never taken to the dentist it makes me nervous and I definitely felt good in their hands. I appreciate everything they were able to do for me.
I had a great experience at Gold Coast Dental. The staff was thorough and professional, explaining everything clearly. The office was clean and organized, which made me feel comfortable. I highly recommend Gold Coast Dental for anyone looking for quality dental care! Shout out to Fernando, all the doctors, and dental assistants! They were all extremely friendly!
I have been looking for a new dentist for quite awhile. It has been hard to find an office that takes my insurance and cares about their patients. I am so happy I found this office. Every member of staff is so kind and helpful. They ensure you are getting the best quality care at an affordable cost. Dr. Mahroo was absolutely awesome. I am so excited to have found a dentist I can trust. Her assistant Roya made me feel comfortable and cared for. She explained my next steps in an easy to understand way. The office manager Jay explains all procedures, insurance, and costs to ensure you understand exactly what the costs are. He is very kind and easy to talk to. I felt as though he had my best interest in mind and was not trying to upsell me.
Regrettably I did not have a good experience at this dentist. As a new patient looking for a cleaning, I was told that my gums had receded so badly that I needed a deep cleaning, and they even asked me twice “wow, how old are you??” As if they were baffled that all of my gums were seemingly gone. They then said I needed 4 fillings and a deep cleaning, costing over $1000 WITH insurance. I also overheard them telling someone else that they needed a deep cleaning also and to come back later, I thought that sounded fishy. I ended up visiting my old dentist and paying out of pocket who said that I did not need a deep cleaning and only 1 filling instead of 4. I feel that this place was trying to scam me and I am glad that I walked away.
Do not go here. This place has been the most atrocious dental experience of my life and I've been to a dentist that neglected proper anesthetic procedures during multiple removals. It does not matter if you have an appointment as they will make you wait for 2 and a half hours for a 20 minute procedure. Said 20 min procedure also happened to be with the most technically inept dentist of my life. The dentist probably flunked out of dental school and conned their way into this role. The team also failed to keep track of dental records as a sister location was forced to run through all the prerequisite procedures (x-ray, documentation, ETC) again because of the incompetence of this location. Do not go here. To top it all off they sent me a surprise bill of $500 with 0 explanation and with all contact going nowhere. There is a reason why the average American neglects the dentist and it's due to experiences here.