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I can't say enough good things about my experience at Family Orthodontics & Oral Surgery! Dr. Dean really hooked me up—I got my teeth straightened and whitened, and the quality was simply unmatched. The office itself is modern and truly unlike any other dental facility I've visited. You can tell they take real pride in their work, from the spotless environment to the professional care they provide. Dr. Dean and his team were incredibly professional and made me feel at ease throughout the entire process. The attention to detail and the level of care were top-notch. Plus, the location is perfect—it's in arm’s reach of all the major areas in California, making it super convenient. I’m beyond impressed and will definitely be coming back. Highly recommend!
This is the worst place I visit, they rude their unprofessional. Especially the manager I speak with her. I made my appointment on Newport Beach. I don’t know there was closet. I went Tustin office. I spoke with the manager and she was so rude. She was unprofessional I never ever went to go back. I thought it was a good place because they have a good review on Google, but I think they ask the people make good comments for them. 😡😡😡
✨ Today I finally got my braces off! ✨ Originally, I was only scheduled to receive my retainer, but I mentioned to Aileen that I was going on vacation and wished I could have my braces removed sooner. She went the extra mile with such kindness—taking the time to check with the doctor and making it possible to combine today’s appointment with my next one. Thanks to her thoughtfulness and effort, I was able to finish everything in one visit. I was truly touched by her empathy and care. Wearing braces is never easy, but everyone at this clinic always does their best to make the process as smooth and comfortable as possible. I couldn’t be happier with the experience and would highly recommend this clinic to anyone considering treatment!
Nice office and friendly staff. Came for a consultation that was pretty quick: I was told why I need braces, how long it'd take, then what the costs and payment plans were. I was offered discounts for a referral and for paying in full. I got ahead of myself and agreed to put the top braces on the same day. However after they finished putting in the brackets I got very anxious for personal reasons and asked to cancel. Dr. Dean agreed to cancel it, remove the brackets, and give me a refund with no fees. As he took them off he reminded me how important treatment was and hoped to see me again soon. I am very thankful I was let off the hook despite my mistake that wasted everyone's time. I still need more time to think about my options however I'd say this place left a good first impression.
Dr. Dean and all of the staff at Family Orthodontics are some of the most kind and patient people I have had the pleasure to work with when it comes to orthodontic care. As long as you follow your treatment plan, you will get the results you're looking for. I'm extremely grateful for the experience and happy with my teeth and new smile! Thank you again to Dr. Dean and everyone at Family Orthodontics for giving me my smile back. :)