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We were charged for six separate orders using the Domino’s App last night and not a single order showed up. We called the store and the clueless person working said he didn’t see anything of our orders. We asked to cancel, but obviously they charged us anyway because when we checked out bank statements this morning there were six transactions from Domino’s last night. We called the manager this morning who was also rude and clueless and wouldn’t reverse the charges. We had to call our bank to file fraudulent charge complaints and now we have to get a new card because of this mess. The Domino’s app is garbage, the staff are incompetent and the company is poorly run. We will never purchase anything from ANY Domino’s ever again! You are thieves and pathetic scammers
What a train wreck. Made 3 attempts to order through the app. Received an error all three times. Not surprisingly, my card was charged for all of them. Called the store. They had no record of the orders and couldn’t do the same order manually. Do yourself a favor and skip this place.
The phone's customer service was good, patience, and helpful for a firstime order, like me. But since I didn't mentioned condiments, customer service didn't care to ask, that why (1)only 3 stars, (2) the pizza arrive with no hot bag like the commercial(cold pizza), (3) open the box, it seem likes the driver carelessly carried the product. What a bad experience to me. I wish i didn't give any tips.
This is a easy 5 for me due to the carryout deal being so good. You coming back every week can't complain happy customer
Terrible customer service, pizza was left at the front sidewalk driver claimed a dog barked at him so he had to leave it without letting anyone know after an hour wait. The dogs are statue's they are not real dogs.