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Sandra is such an exceptional dentist, who has really helped my confidence so much with the amazing and through work she has done on my teeth. The whole staff, especially Rita, go above and beyond to provide superior customer service. Couldn't ask for a better dentist or dentists office.
If I could give this 0 stars I absolutely would. Highly recommend to stay away from this place unless you want to be charged a surgery from a 1 and 1/2 years ago, they stated the insurance would cover the surgery they were performing. I refused to get this surgery done as the surgery was not something I wanted to get done unless the insurance covered it. The Dr. Kept pushing and pushing for it although I kept refusing as I wanted to be sure the insurance would be covering. The receptionist then informed me that my insurance was going to cover this surgery which then at this time I agreed to have this surgery performed. Fast forward to a year and a half later as I’m trying to get my braces removed and my balances are supposably completely paid off , I can’t get my braces removed as they’re now requesting for me to pay this surgery, although, they stated the insurance was covering this. I blindly also recommended my mom to this dentist which then they performed a bad job on her and she had to go to our family dentist to get this fixed. They have amazing reviews do to them offering a Starbucks giftcard if you leave a good review.
Excellent doctor!!!Very thorough and caring. I'm terribly afraid of the dentist and she's very sensitive to that and goes the extra mile to make you feel comfortable. Love her! I came to Dr. Sandra Rodriguez. for braces. When I arrived, the front desk was very helpful. My treatment was excellent and I found Dr. Sandra Rodriquez to be nice and understanding. Very pleasant indeed! Dr. Sandra Rodriguez. is a great doctor who listens to the patient and takes care of me and my brother with great attention.. * Cleanliness/appearance of the practice is good * Quality of patient services/friendliness of the staff is wonderful * Waiting times was very fast * Effectiveness of dental treatments * Technology/equipment * Overall patient experience was amazing
The doctor and entire staff are incredibly kind and professional. The doctor listened to all of my concerns and made sure I was in no pain during a long procedure. I’d also note that I’m writing this review because I am a happy patient (the $5 Starbucks gift card is a nice gesture from the office, but it’s not worth me writing a false review!)
Sandra and her staff have always been great to both me and my family. She truly cares about each and every patient she encounters, and adds a personal touch into everything she does. Heather has always been great to work with and chat with whilst waiting. I feel as though the whole staff have treated us like members of their little family.