Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
If I can leave 0 stars, I would definitely do it. I'm just shocked what happened here! I called this clinic for the first time to schedule an exam and cleaning for my husband. The girl was nice, and everything seemed to go quickly and well. She scheduled an appointment for the next day, I called on Wednesday, and she scheduled my husband for Thursday at 9 am. Firstly, it was strange that they never sent anything to the email that day to do paperwork, but okay, they could have forgotten. But secondly, and this is just mind-blowing! My husband arrives there at the address the next day Thursday at 9 am and sees that there are .... closed! They do not work on Thursdays. This is just crazy! He wasted time, took a day off from work, to find out their schedule on the door. The most interesting thing is that when I tried to call them to find out what was going on, no one picked up the phone. Think about whether you need such a dentistry, with such an attitude towards clients.
This is my second visit. Had to switch dentists because my insurance changed. There were significant delays each time. 45 minutes from the scheduled appointment time. That said the staff is friendly. The dental hygienist was very good. It’s very odd to me that they polish your teeth before you get them cleaned.
I have been waiting 90 minutes to see the dentist. One patient just walked out and said he has been in the chair for 60 minutes. UPDATE after I went to the front desk and told them I have been waiting 90 minutes they looked confused. They totally forgot I was there. 10 minutes later I was called in. Someone took me to the chair and left me there. Dentist came in and asked me what I was there for? I provided a referral sheet when I came in. Dentist looked confused. The assistant was called and found the referral sheet mean while I was supposed to be getting x-rays and the dentist looked a little upset that nobody took me for x-rays. I think this office is really confused. I saw the reply that the Office left and if you look at it, it’s the same generic answer for every negative review. Why would I have to call them to tell them how to run their office?
My husband and I I’ve been coming to this location for a while now after so many disappointing treatments received at other dental clinics.Dr. Tran is a very skilled and knowledgeable doctor and mostly honest about proposed treatments. Micky is a great dental assistant, she is nice, gentle and very skilled. For the first time, FINALLY an assistant took my teeth x-ray without hurting me and making me gag. Maggie at the Front Office is sweet as well. Thank you to the whole crew for making our procedures go smoothly and painlessly.
Worst dental office i have been to. The dentist comes in looks at x rays then dissappear and the staff shows up with a bill and breakdown of what they say you need. You don't get help for what you came in for and you dont see the dentist again. The staff tells u you can leave now. Also they scheduled my husband for a 8 am visit for x ray and cleaning at 8:15 am the doors were still locked. A bunch of people work there but the conditio. Of the rooms are soo horrible and old too