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I have a nissan juke the center console goes up and down as it is a floater, meaning no bottom support. They broke it completely off and refuse to pay for it and are dodging me ignoring my calls etc when all I asked is for them to fix it. I also have the report I made with them. They just refuse to take responsibility not even giving an excuse or a reason just flat out ignoring me. Who ever is running this business has no idea what there doing. I even agreed to wait for them to find somewhere to do it giving them the option to get it done cheap. After getting the top wash I atleast expected for the car to be clean, which it was not. I had to have them re wipe down the center the dash, the navigation and steering wheel area etc. Do no bring your car here. They have no idea what they are doing and will not take responsibility if they break something in your car.
I don't want to leave a bad review, because the lady inside was very polite and helpful with me, but I paid for a full car wash, however many parts of my car weren't clean. I specifically asked for them to clean certain areas, one person said they would make sure it gets done. They did not wipe down all of the inside of my car. There was dust and finger marks on the dash and the door. One of my windows I don't think they wiped down at all. They did a good job vacuuming my mats but they completely neglected the rest of the floor and near the seats. My windshield was not fully wiped down and I can see old spots on it. I usually always alert the workers if things aren't done correctly so it can be fixed, but I've been to so many carwashes within the last few years, and with all of their service's quality going down, I don't feel like I should have to ask them to provide the service I paid for after they've "finished" it every time I go to a car wash. That's something I paid for and something that should already be done when the keys are being handed back to the customer.
I understand I only got the premium wash, there highest level of basic wash, but for $40 plus tip I expect them to have atleast vacuumed the visable areas and fully wipe the car down. There are things left behind bluntly on the seat, in the door handles and floor. I would have been better off doing a self tunnel and self vacuum.
I've consistently gone to Avery since I moved to the area 3 yrs ago. My last stop was over the top! My bumper got dinged in the parking lot at work and I thought I'd have to pay my $500 deductible, take it to the shop, lose my car for a day. The standard for bodyshops is to replace the whole bumper so you'd lose original parts plus I have a special coating applied to resist road rash from rocks and chips. So I wasn't so quick to get it fixed. Then I decided to give Avery a shot since they advertise scratch repair. I ended up purchasing the car wax detail plus they'd take care of the scratch. I was skeptical at first but much to my surprise it's like the accident didn't happen. Excellent service. Looks great, very happy with the service. Saved $300. 💪
Just tried this place out after the Santa Ana winds dusted my car up last week. I am an auto enthusiast so I know a thing or two about detailing and you have to trust when I say that this place has some seriously dedicated associates! They know exactly what they're doing and saying and they definitely care for your car wether you get an exterior wash or complete detail. Doesn't matter what you drive they will treat it as if it's an exotic supercar. They do advise you about any damage or watersports they find PRIOR to taking your car in so make sure you pay attention to their recommendations. They have the newest technology in the car washing industry as you can see from my photos. The brushes are not your typical plastic ones that you see at other drive-thru gas station washes and that will scratch your car up. These new brushes are a soft foam that don't marr up or scratch the paint. One of the detailers named Benito was nice enough to let me see and feel a piece of that foam so make sure you check out my photos. I believe I got the "super clean" and I really did feel like it was super clean. Felt like new. I love that they cleaned and polished my exhaust tips too. That's something I have never ever seen done at any car wash I've ever been to. Also this place is huge! Never seen a car wash in South OC that has this many stations! A+ to these guys. Keep up the great work.