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My old system (30 years old) was still going, but rather than wait for it to die and be stuck, I asked First Choice to install a beautiful and more efficient HVAC system for me. The no nonsense quote was reasonable and Jim, one of the owners who initially came out was super kind and chill. He assessed my needs and gave me two options based on my usage and a few other things. He didn’t try to upsell (yay). The technicians (Joe and Eric) were fantastic, knowledgeable, friendly, clean and quick. Then another owner (Chris) came to help out as well and he was really nice. The system is way better than my old one, and I’m thrilled. I will recommend First Choice to my neighbors for sure! Thank you!
1st Choice installed our air conditioner about a year ago. Great system, works perfectly however a defect in a wire shut things down yesterday. They were out to the house today. A pinched wire within the wall was the culprit. It was repaired under warranty. Top notch after sales service. Very courteous and professional. I highly recommend 1st Choice.
This review is long overdue, but better late than never. Chris and 1st Choice Heating & Air Conditioning are fantastic! We decided it was time to replace our furnace/AC unit as it was over 20 years old. We knew it was not going to be an inexpensive project, but well worth it. We worked with Chris and from beginning to end of the project he and his entire crew were incredibly friendly, professional, and competent. Since the initial install, we have had a few needed fixes/service calls (one even being on Thanksgiving day). Chris is always quick to respond in order to help fix what ever the issue is. We would recommend Chris and 1st Choice Heating & Air Conditioning without hesitation!
Easy to set up an appointment. Call/Text schedule update was very helpful. Jeff the technician figure out the problem and gave me the quote and an honest option. These guys will now be my first choice in any HVAC problem.
Our 30-plus-year-old ac needed some help again. James and crew as always made the scheduling very easy and we got a quick date. Jeff was prompt as always and did a very thorough job. Even though he knew what was probably the problem, he took the time to check everything. He was right but my whole system got checked out too. He replaced the faulty part, and our very old AC is back to doing a great job again. Five stars to the First Choice crew!! They always strive to do what’s best for the client. Thanks, Guys! Appreciate you keeping our unit tip-top.