Everything about our insulation project went fantastic. Ryan, our initial contact, was awesome — he spent all the time we needed to help us make the best choices, and we loved our final design.
The crew that came out was on point, led by Sebastian. I really appreciated the text updates along the way, so we always knew what was going on. Before each visit, they even sent a picture of who was coming out, along with some background — like the fact that Sebastian served in the Army National Guard. Thank you for your service, Sebastian!
There were just a few things that needed adjusting, but it was all handled so professionally. The next technician, Paul, spent all the time we needed helping us program our cars and showing us how all the panels worked. He also gave us great tips on maintenance and handling any future needs.
I called several companies before choosing Besser, and they weren't the cheapest — which, honestly, you don't always want — but they were very competitive and gave us exactly what we wanted.
I don't foresee needing another garage door anytime soon, but I would absolutely recommend Besser Garage Doors!
Kathryn Ferdi
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July 28, 2026
Besser delivered and installed our new custom garage door. Martin assisted me with design/ ordering and I’m very happy with the result. For the post install appointments Paul has done a fantastic job! He is knowledgeable, professional and friendly and takes time to explain important maintenance details. He clearly cares about his customers and goes the extra mile. Thanks Paul!
Linda Figueroa
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July 18, 2026
I want to express my sincere gratitude for the prompt replacement of the garage door wire cable. Austin took the time to thoroughly inspect the garage door system, clearly explained other the issues.In addition to his expertise, he was extremely nice, friendly, and courteous. His positive attitude and willingness to answer my questions made the experience even better. It's clear he takes great pride in his work and genuinely cares about providing excellent service.
Thank you for sending such a knowledgeable and dedicated technician. I truly appreciate the outstanding service and would gladly recommend your company to others
Mazyar Sedighi
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January 31, 2026
Besser was referred to me by my neighbor who uses them for annual maintenance. I had four other companies come to quote replacement of our broken spring. Besser was not the cheapest quote but apples to apples they offered the best solution for the price. They’ve been around so you can rely on them if things go sour.
Austin was responsive by text and phone leading up to the appointment. On the day of the appointment, he called to give an accurate arrival time. He was cordial and professional.
We are very satisfied with our experience and happy we chose Besser over the others.
Patricia Eisenhardt
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July 16, 2026
The consultation was very soon after I called. Team showed me great quality product and provided clear quotes promptly. Nice array of colors! Only reason for taking one star off is that communication regarding timing on the day of consultation could have been a bit better - the rep was supposed to have contacted me to set an exact time because the arrival window is several hours is long. Made it tough to manage with work commitments
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301 E Stevens Ave, Santa Ana, CA 92707, USA
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Everything about our insulation project went fantastic. Ryan, our initial contact, was awesome — he spent all the time we needed to help us make the best choices, and we loved our final design. The crew that came out was on point, led by Sebastian. I really appreciated the text updates along the way, so we always knew what was going on. Before each visit, they even sent a picture of who was coming out, along with some background — like the fact that Sebastian served in the Army National Guard. Thank you for your service, Sebastian! There were just a few things that needed adjusting, but it was all handled so professionally. The next technician, Paul, spent all the time we needed helping us program our cars and showing us how all the panels worked. He also gave us great tips on maintenance and handling any future needs. I called several companies before choosing Besser, and they weren't the cheapest — which, honestly, you don't always want — but they were very competitive and gave us exactly what we wanted. I don't foresee needing another garage door anytime soon, but I would absolutely recommend Besser Garage Doors!
Besser delivered and installed our new custom garage door. Martin assisted me with design/ ordering and I’m very happy with the result. For the post install appointments Paul has done a fantastic job! He is knowledgeable, professional and friendly and takes time to explain important maintenance details. He clearly cares about his customers and goes the extra mile. Thanks Paul!
I want to express my sincere gratitude for the prompt replacement of the garage door wire cable. Austin took the time to thoroughly inspect the garage door system, clearly explained other the issues.In addition to his expertise, he was extremely nice, friendly, and courteous. His positive attitude and willingness to answer my questions made the experience even better. It's clear he takes great pride in his work and genuinely cares about providing excellent service. Thank you for sending such a knowledgeable and dedicated technician. I truly appreciate the outstanding service and would gladly recommend your company to others
Besser was referred to me by my neighbor who uses them for annual maintenance. I had four other companies come to quote replacement of our broken spring. Besser was not the cheapest quote but apples to apples they offered the best solution for the price. They’ve been around so you can rely on them if things go sour. Austin was responsive by text and phone leading up to the appointment. On the day of the appointment, he called to give an accurate arrival time. He was cordial and professional. We are very satisfied with our experience and happy we chose Besser over the others.
The consultation was very soon after I called. Team showed me great quality product and provided clear quotes promptly. Nice array of colors! Only reason for taking one star off is that communication regarding timing on the day of consultation could have been a bit better - the rep was supposed to have contacted me to set an exact time because the arrival window is several hours is long. Made it tough to manage with work commitments