Well this was first time shopping online with this shop. I really like a cardigan from the shop so I decide to check them out and buy it. When my order arrive they had sent me the wrong item. I order the items back in March 24. Then they told me they would ship my items once they received the order back. Then they finally ship my items and this is the box they came in. It was damage and trashed. It is now April 9 and it’s very disappointing to receive my items in this condition especially after you guys send me the incorrect order the first time. There was no care or appreciation for a new customer trying to support your small business.
Chih Shie
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February 07, 2026
I placed my order Feb.2nd., 2026 and I found out I put my old address so I emailed customer service right after I placed my order.
After 24 hours I received an email said they already updated to my new shipping address.
On Feb.6th, 2026. I received a confirmation email from Daisy said my package will arrive to my old address. I was very shock. So I emailed Daisy again to see what is happened?!
Daisy said they will find out what happened. Let me know later.
Due to I afraid I will lose my package so I tell Daisy IF I don’t get my package I will either ask Daisy to send me another same order package or I will call my CC company to cancel the payment.
At same time I called leasing office from my old apartment. They said they can hold on the package for me. After 15 mins Daisy said she called the leasing office said I already called. So email is basically talked about I was tried to make them take the responsibility about losing package.
Be honest, as customer after been through from HAPPY (get new cute clothes) to shock (worry about losing my package) to ANNOY (last email is only one sentence is sorry, rest of the email is accusing I didn’t tell them I contacted apartment) to RIDICULOUS (another part of email is talking about how much they care my shopping experience - haha).
Conclusion, I posted this long review just want let everyone know how is my shopping experience with daisy’s today.
But I still love their clothes. Maybe I should just go shop in the store. By the way it is my first online shopping experience with daisy’s.
The following screenshots is our email conversation. At least I don’t feel they are sorry for all the mess.
Magan VanHaaften
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July 30, 2025
Just stopped in today and had a terrible experience. The store is cute but the customer service is poor. Nobody greeted my family and I as I entered nor asked if we needed help. There was a short black haired girl that followed me around the store acting as though I was stealing. Each time I turned around she was standing there watching what I was looking at. Yet they couldn’t be bothered to say “Hello”. Very uncomfortable experience and I immediately left due to being so uncomfortable.
Sid and Sailor’s Mom
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December 23, 2024
This place was a lot of fun to browse through and an excellent source of unique, inexpensive, small gifts suitable for stockings and mailing out of state. Honestly, there was so much non-clothing product I wouldn’t have labeled it a clothing store. It’s more interesting, with novel items that will be appreciated by those that already have everything. The staff were cheerful, helpful and kept their humor amidst the holiday rush. I will definitely be back!
Lisa Perry
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September 15, 2025
I shop at the Daisy Shoppe in San Clemente and their new store in the Mission Viejo Shops. Beautiful displays and the staff is always kind and helpful. I love their merchandise that has a faithful meaning.
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Well this was first time shopping online with this shop. I really like a cardigan from the shop so I decide to check them out and buy it. When my order arrive they had sent me the wrong item. I order the items back in March 24. Then they told me they would ship my items once they received the order back. Then they finally ship my items and this is the box they came in. It was damage and trashed. It is now April 9 and it’s very disappointing to receive my items in this condition especially after you guys send me the incorrect order the first time. There was no care or appreciation for a new customer trying to support your small business.
I placed my order Feb.2nd., 2026 and I found out I put my old address so I emailed customer service right after I placed my order. After 24 hours I received an email said they already updated to my new shipping address. On Feb.6th, 2026. I received a confirmation email from Daisy said my package will arrive to my old address. I was very shock. So I emailed Daisy again to see what is happened?! Daisy said they will find out what happened. Let me know later. Due to I afraid I will lose my package so I tell Daisy IF I don’t get my package I will either ask Daisy to send me another same order package or I will call my CC company to cancel the payment. At same time I called leasing office from my old apartment. They said they can hold on the package for me. After 15 mins Daisy said she called the leasing office said I already called. So email is basically talked about I was tried to make them take the responsibility about losing package. Be honest, as customer after been through from HAPPY (get new cute clothes) to shock (worry about losing my package) to ANNOY (last email is only one sentence is sorry, rest of the email is accusing I didn’t tell them I contacted apartment) to RIDICULOUS (another part of email is talking about how much they care my shopping experience - haha). Conclusion, I posted this long review just want let everyone know how is my shopping experience with daisy’s today. But I still love their clothes. Maybe I should just go shop in the store. By the way it is my first online shopping experience with daisy’s. The following screenshots is our email conversation. At least I don’t feel they are sorry for all the mess.
Just stopped in today and had a terrible experience. The store is cute but the customer service is poor. Nobody greeted my family and I as I entered nor asked if we needed help. There was a short black haired girl that followed me around the store acting as though I was stealing. Each time I turned around she was standing there watching what I was looking at. Yet they couldn’t be bothered to say “Hello”. Very uncomfortable experience and I immediately left due to being so uncomfortable.
This place was a lot of fun to browse through and an excellent source of unique, inexpensive, small gifts suitable for stockings and mailing out of state. Honestly, there was so much non-clothing product I wouldn’t have labeled it a clothing store. It’s more interesting, with novel items that will be appreciated by those that already have everything. The staff were cheerful, helpful and kept their humor amidst the holiday rush. I will definitely be back!
I shop at the Daisy Shoppe in San Clemente and their new store in the Mission Viejo Shops. Beautiful displays and the staff is always kind and helpful. I love their merchandise that has a faithful meaning.