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I hadn’t had my HVAC system inspected in over 15 years, so I decided it was time. 1st Choice sent out Luke, who arrived on time in a clean, well-branded van. He used advanced diagnostic tools to measure the health of the entire system and walked me through the results. With the data (which I even cross-checked with ChatGPT 😉), we confirmed that while my system was still running and cooling fine, it was low on refrigerant and the capacitor was out of spec. Luke was professional, transparent, and honest throughout the process. Highly recommend 1st Choice for anyone wanting a thorough and trustworthy inspection.
I recently had my HVAC system repaired by 1st Choice and overall had a great experience. The team was professional, arrived on time, and quickly diagnosed and fixed the issue. My first impression was through John who came out to inspect and provide an estimate. He was super friendly, helpful and professional throughout the whole process. Communication was clear throughout the process, and I really appreciated how efficient they were. The only minor downside was that I let the technicians use my restroom, and they ended up tracking in a bit of debris from their work. It wasn’t a huge deal and I was able to easily clean it up with a vacuum. Other than that they left my house clean & in the same order that they arrived in. I’m very happy with the service and would definitely call them again if needed!
Had a great experience with 1st Choice. Richard came right on time and was very knowledgeable. He was very helpful and identified the problem right away. Then he fixed the issue right up and I felt that the price was very reasonable for the work that was done. Would 100% recommend 1st Choice to anyone with AC issues.
This is my first experience with 1st Choice Heating and Air conditioning. They were very prompt with messages and updating me on technicians arrival time. I was impressed with Pete and his attention to detail. I will definitely use them again.
As the maintenance manager of the homeowners association, who contracted with First Choice Heating and Air, my experience was excellent. An experienced and first rate contractor, they handled everything after meeting onsite for submitting an estimate, to procuring the permit, installation and hauling away the old unit. The installers were friendly and professional and very helpful. The whole team went above and beyond to ensure our installation went smoothly and provided all the follow-up documentation for permitting. Thank you!