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Called for update on a special order for my glasses. Waited 6 months since I ordered in April and somehow the front desk is giving me wrong info about my order. Maggie spoke with me and after three holds informed me the supervisor is with a client. She will return the call back. Somehow Maggie put me on hold to hear her not even speak to the supervisor and mocking my very exact request in a mocking voice mimicking me. What’s so funny about what I’m asking. Jen working next to her are to be seriously reconsidering their job position. Not helping patients or clients and being such an inconsiderate employee just makes the whole entire company look bad. Horrible receptionist representation of them and for the business. Unbelievably unprofessional
Amazing doctor in Santa Ana. He is experienced, very informative & always respectful. The staff is friendly and helpful. Clean office. Staff disinfect patient’s hands when entering the office. They also disinfect all glasses after each try. Also, they did an amazing job on the Halloween decoration! Would really recommend this place!
Dr. Robert Gonzales is a knowledgeable and friendly optometrist. The exam was thorough, and he took the time to explain everything clearly. Highly recommend for quality eye care!
Have been coming here since I was a kid and now bringing my own daughter , nice staff , great doc , highly recommend
Best eye docter ever has started coming here since i was 8 years old and never had any problem always get my vision correct and ther service is just amazing recommend