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Too my SUV. I think the place was fine if you're not too picky and just want your car washed. Because of my business my car gets dirty a lot so it's not a big deal to me if it's super washed. Staff is friendly enough and I think the prices are decent.
Day before Thanksgiving. They were busy. Told me it would be an hour for the superfine wash. Took 45 minutes. I would have waited another 15 if they would have cleaned the tires, vacuumed the back and finished the windows. Had to do it myself when I got home. They were clearly in a hurry to close, which they did an hour before posted closing time as I was leaving. As I pulled away, I had to stop as they hadn't fully closed the right side doors. I don't like to complain typically, but a finishing the job would have gotten them a 4 or 5 star review.
These guys are terrible. A year ago they broke part of my seat and it cost me over $200 to get a new old stock part to fix it. Yesterday the guy drying my car was a total buffoon. I watched him yanking on my passenger car door handle several times before he noticed the door was locked. He walked over to the driver door and tried to open it but it too was locked. He locked the car while cleaning the driver side door card! Then I watched him try different keys to open the driver door (there's four keys on the key chain, two clearly marked GM). After about 15 seconds I walked over to him to open the car door, if I hadn't he probably would have broke the key in the door. He unlocked the passenger door using the electronic unlock button on the driver door. After cleaning the passenger side window he was unable to close the door. Apparently when he was yanking on the door handle to open it when it was locked messed up the latching mechanism. After about 5 minutes of trial-and-error one of the other workers was able to close the door by pulling up on the handle and closing the door at the same time. Now I'm scared to open that door as I might not be able to close it. These guys are no talents!
I’m a personal assistant, One of my task while my boss was out of the country was to get his Suburban completed detailed. With the Ravi g reviews I used Mission Viejo Auto Spa. I purchased the top package for $240 bucks. Let’s start with calling me two hours prior to them completing it while I was running my errands, After I went to the sweet lady behind the counter she went to the guys working on my boss’s truck to see where the miss communication was, no answer to that one. Let’s get into the state and the truck was given back to me in. There are streak marks and left over the exterior as well as left over wax, the interior leather was and still is absolutely soaked and greasy from whatever cleaner they used, the Floor is still completely soaked from the washing. At the end of the day this was my responsibility and due to the effects of this car wash I lost a days pay as well as paid for that car wash and the detailing company to correct their mistakes. BEWARE OF THIS CAR WASH!!!!
This is the third time, they didn’t get the dirt off from my windshield, console and the door sill. The worst service I’ve ever had. Never come back here again. Zero star.