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This was the second time I went to this place. First time months ago, they did a good job. This time I paid extra for the superfine wash and the work was way worse. There was no effort to get dirt off the outside and especially the inside of my car. When I asked the guy to please wipe down the sides of the doors he looked annoyed and barely cleaned it. They even left bird poop on my car. I was able to rub it off with my fingers, so it wasn't a tough stain or anything. I won't go back to this place.
I’m a personal assistant, One of my task while my boss was out of the country was to get his Suburban completed detailed. With the Ravi g reviews I used Mission Viejo Auto Spa. I purchased the top package for $240 bucks. Let’s start with calling me two hours prior to them completing it while I was running my errands, After I went to the sweet lady behind the counter she went to the guys working on my boss’s truck to see where the miss communication was, no answer to that one. Let’s get into the state and the truck was given back to me in. There are streak marks and left over the exterior as well as left over wax, the interior leather was and still is absolutely soaked and greasy from whatever cleaner they used, the Floor is still completely soaked from the washing. At the end of the day this was my responsibility and due to the effects of this car wash I lost a days pay as well as paid for that car wash and the detailing company to correct their mistakes. BEWARE OF THIS CAR WASH!!!!
I go to this car wash because Gabby the cashier is so great. She’s so friendly helpful and kind. I highly recommend this location to all my friends all the time because of her she works every day but Thursday.
I paid more money for a more detailed wash. 10 mins later when I got to work, I realized the back seats were dirty, water sports on the windows, carpet wasn’t clean right. I don’t even know why I paid for a car wash.
Update. Great customer service again. Had to leave before my car was done, and the managers made sure to get me a card to return for a free wash. Thank you! Jorge is best. He made sure my car was 100%. Took the time to re-vaccum the back storage area and even removed tree sap.