About Riptide Rockin’ Sushi & Teppan Grills
Beyond their size, small businesses are defined by their spirit. And at the helm are their intrepid founders—scrappy, ambitious, and resilient. They invent and build things despite uncertainty, because it’s what drives them. Their risks lead to innovation that moves the world forward. And we need them.
Horrible! I hope management contacts me because I’d love our money back, no Salmon, no scallops, no burger, no chicken tenders, no beer!!! 2 sections, no sake, like what!?!?! We came a year ago and it was pretty good but really? For Christmas Eve this place is not worth the money. The fish tank is dirty! I mean really!?!? Please do better please offer customers what they expect
We visited Riptide on Saturday, February 7, 2026 with a reservation at 6:30 p.m. for a party of 12. We were celebrating both a birthday and an engagement, but the experience was extremely disappointing. We waited for hours at the front of the restaurant before being seated. Once seated, the hostess informed us that there was no teriyaki steak or prime rib available—something that should have been communicated much earlier. After that, we waited over two and a half hours for a chef to arrive. When the chef finally came, he immediately displayed a rude attitude. He stared at my son and asked, “What happened?” When my son explained we had been waiting for over two and a half hours, the chef responded, “We are busy.” His behavior only got worse from there. He was cooking with clear hostility and began throwing rice—not in a playful or entertaining way, but aggressively. He threw rice that hit one of our family members on the neck and did not apologize or acknowledge it. He also made an inappropriate comment to another family member, saying she reminded him of his ex. I went to the reception desk and spoke to a young, tall employee, asking if the chef could please change his attitude or be replaced. After speaking with the chef, nothing improved—he continued to be rude for the rest of the service. We used to love this place, but the service has gone downhill badly. We spent over $670, and the experience was absolutely not worth it. We will not be returning. I sincerely hope management sees this review and takes it seriously. Money doesn’t grow on trees, we wanted to pay for a good, fun experience and this restaurant was a bad choice.
We've been eating here for the last 15 years. We used to really like it. Over the last 3 years or so it's just gone downhill. The food is still pretty good, but the service is terrible. It is 100% due to poor management. I have plenty of reasons why this is so, including last night - had a reservation at 6pm Checked in on time for a special occasion. We waited over 1 hr 30 mins often being told... just a few minutes. After 1 hr 30 mins the head waiter told us we better just leave, they would not have a table for us. Unfortunately there is no way my wife and kids will ever want to go here again.
That's your value place for sushi rolls. I tried teppanyaki there too- it was great. But sushi rolls is what i go for. They are large size and very tasty! Also on the days like holidays when everyone else has a long wait, I can get seated here in the booth pretty fast, because the place is huge.
We visited this place about 5 years ago, and we enjoyed the teppanyaki table very much along with the food and service. As a result, we decided to visit again in November for a relatives birthday and were very disappointed. To begin with, when reserving the table there was a misunderstanding and we were not seated at the teppanyaki table as we wanted and were seated at a regular booth. The issue was that there was about 12 people in our party and we barely fit at the table even with additional chairs placed on the sides. The rest of the night kept getting worse and worse, from attitude from our waitress to mediocre food, it didn't seem like the same place we visited before at all. Our cutlery was dirty when it arrived and when we asked for replacements the waitress hesitantly took the dirty forks and finally returned around 10 minutes later only to have grabbed the forks from the empty table beside us. Also, despite it being a Saturday evening, the restaurant was not as busy but the waiters took forever to serve us and provide us with our food and many of the fish were unavailable impacting the number of sushi choices you could pick from or any of the lobster rolls. Just seemed a but odd to make half of your menu unavailable on a weekend night when your primary cuisine is seafood. I wouldn't recommend this restaurant for special occasions, maybe for an occasional outing but I wouldn't bet on them having all their sushi options or even good service.